phone consultation with a doctor / Telehealth

Telehealth Phone consultations Now Available

Hale Road Medical located in Western Australia was established in mid 2015 with one doctor and we have grown from strength to strength since .We have been providing general practice services to the local community from infants to the elderly age group.

Stop wasting your precious time waiting in lines at crowded clinics – thanks to Telehealth. When it comes to medical services, Hale Road Medical is an innovative provider that offers convenience and accessibility through telephone consultations. Our doctors are highly qualified professionals that are always available for consultation anytime by phone call or video chat on any issue related to general practice including pre-natal care, child health advice etc., We have grown rapidly since our inception because we believe everyone deserves access to quality healthcare no matter where they live. Call us today to ask about Telehealth.

Services we provide via Telehealth tele-consult -australia wide

Doctors are unable to examine a patient and come to conclusions in certain conditions and treatment can only be based on symptoms.

Limitations of a Telehealth phone consultation:

1. Our doctors are unable to prescribe sleeping tablets,  pain medications or any other medications where there are high chances of abuse. You will need to see your regular GP for these as they are monitored by your doctor. 
2. 
We are unable to consult on any skin condition which is related to sun damage or skin cancer as for these you will need a close up examination by your GP or dermatologist .
3.
Mental Health Care Plans cannot be done on a phone consultation.

If you are unwell and have not improved after a Telehealth phone consultation then you should book a face to face appointment.

 

Fee Structure for Telehealth Consult

These are  privately paid prior to consult when you make a doctors booking.

Under current COVID-19 health measures, only GP Clinics that have seen a patient face to face within the past 12 months are now eligible to claim Medicare for a telehealth consult.

What is General Practice Accreditation ? 

Accreditation is an integral part of safe and quality general practice in Australia. It is independent recognition that practices meet the requirements of the governing national industry Standards, set by the Royal Australian College of General Practitioners (RACGP). Accreditation means a practice is meeting minimum safety and quality standards.

It is for general practices of all kinds who are recognised for their commitment to safety, quality and continuous improvements. This includes general practices, medical centers, medical practices, GP clinics and healthcare clinics. It also includes other services such as Aboriginal Medical Services, medical deputising services, after hours services and the Royal Flying Doctor Service (RFDS).

By undergoing independent assessment, the award of accreditation reassures practice owners, practice managers, staff, funding bodies, consumers and patients that the practice is meeting minimum safety and quality standards, as outlined by the RACGP.

Image of Australian General Practice Accreditation Limited (AGPAL) logo 2020 lg

Darline Ainsworth
Darline Ainsworth
06/04/2022
daniella-maria holloway
daniella-maria holloway
06/04/2022
I cannot fault any of the staff here. Everyone we has helped me and my children have truely been amazing. Thankyou so much!
Greg Tostevin
Greg Tostevin
06/04/2022
Tara Spackman
Tara Spackman
06/04/2022
Kale Searle
Kale Searle
04/04/2022
Been going here for many years now, wouldn’t go anywhere else! Staff are friendly, compassionate and it’s always easy to book an appointment either online or via phone.
Greg Seery
Greg Seery
04/04/2022
Kayla Paterson
Kayla Paterson
03/04/2022
Always have the best doctors, they have helped me through so much. Have never felt comfortable anywhere else. Always fast to get me in too i never have to wait for too long
Nigel Lazaro
Nigel Lazaro
01/04/2022
Mou Lupalrea
Mou Lupalrea
31/03/2022
Fiona Rutzou
Fiona Rutzou
31/03/2022
Without Dr Singh in my life who is straight up, helpful, honest and kind I would be a mess. I have trusted him with my whole family. My daughters only use another practitioner when they had their babies and for girl stuff. I have had a doctor before, fall asleep as I was telling them I don't want to be in this world anymore. I ended up going to head space for help. I moved to WA anxious about finding a good doctor and by chance when the medical center first opened, I booked with a random Dr who was Dr Singh, the best by chance Dr ever. Thank You Dr Singh for always taking care of me and my family. The worst part is that you are so popular now and I told everyone to come to you that I can't get an appointment.