phone consultation with a doctor / Telehealth

Telehealth Phone consultations Now Available

Hale Road Medical located in Western Australia was established in mid 2015 with one doctor and we have grown from strength to strength since .We have been providing general practice services to the local community from infants to the elderly age group.

Stop wasting your precious time waiting in lines at crowded clinics – thanks to Telehealth. When it comes to medical services, Hale Road Medical is an innovative provider that offers convenience and accessibility through telephone consultations. Our doctors are highly qualified professionals that are always available for consultation anytime by phone call or video chat on any issue related to general practice including pre-natal care, child health advice etc., We have grown rapidly since our inception because we believe everyone deserves access to quality healthcare no matter where they live. Call us today to ask about Telehealth.

Services we provide via Telehealth tele-consult -australia wide

Doctors are unable to examine a patient and come to conclusions in certain conditions and treatment can only be based on symptoms.

Limitations of a Telehealth phone consultation:

1. Our doctors are unable to prescribe sleeping tablets,  pain medications or any other medications where there are high chances of abuse. You will need to see your regular GP for these as they are monitored by your doctor. 
2. 
We are unable to consult on any skin condition which is related to sun damage or skin cancer as for these you will need a close up examination by your GP or dermatologist .
3.
Mental Health Care Plans cannot be done on a phone consultation.

If you are unwell and have not improved after a Telehealth phone consultation then you should book a face to face appointment.

 

Fee Structure for Telehealth Consult

These are  privately paid prior to consult when you make a doctors booking.

Under current COVID-19 health measures, only GP Clinics that have seen a patient face to face within the past 12 months are now eligible to claim Medicare for a telehealth consult.

What is General Practice Accreditation ? 

Accreditation is an integral part of safe and quality general practice in Australia. It is independent recognition that practices meet the requirements of the governing national industry Standards, set by the Royal Australian College of General Practitioners (RACGP). Accreditation means a practice is meeting minimum safety and quality standards.

It is for general practices of all kinds who are recognised for their commitment to safety, quality and continuous improvements. This includes general practices, medical centers, medical practices, GP clinics and healthcare clinics. It also includes other services such as Aboriginal Medical Services, medical deputising services, after hours services and the Royal Flying Doctor Service (RFDS).

By undergoing independent assessment, the award of accreditation reassures practice owners, practice managers, staff, funding bodies, consumers and patients that the practice is meeting minimum safety and quality standards, as outlined by the RACGP.

Image of Australian General Practice Accreditation Limited (AGPAL) logo 2020 lg

Paul Jones
Paul Jones
23/02/2024
Lovely reception and great doctor
Georgia Goss
Georgia Goss
10/02/2024
Geoff Hughes
Geoff Hughes
08/02/2024
Really appreciated Dr. Hu's down to earth attitude.
Hannah Douglas
Hannah Douglas
23/01/2024
Sneha Jayachandran
Sneha Jayachandran
18/01/2024
Very good customer service and fast.. recommend
William Massam
William Massam
10/01/2024
Wassup Sup
Wassup Sup
04/01/2024